Simple, honest pricing for European merchants.
No setup fees. No surprise charges. Clear MDR tiers, transparent reserve policy, and dedicated support from day one.
Starter
For merchants < €100K/month GMV
- MDR Contact for rates
- Settlement T+5
- Rolling reserve Standard
- Support Email
Growth
For merchants €100K – €1M/month GMV
- MDR Volume discount applied
- Settlement T+3
- Rolling reserve Reduced
- Support Email + Chat
Enterprise
For merchants > €1M/month GMV or platforms
- MDR Custom negotiated
- Settlement T+1 (negotiable)
- Rolling reserve Negotiated
- Support Dedicated account manager
Frequently asked questions
What is a rolling reserve?
A rolling reserve is a percentage of your gross transaction volume held back temporarily as security against future chargebacks. It is released to you on a rolling basis after the holding period, typically 90–180 days depending on your merchant risk profile.
Are there any hidden fees?
No. Every fee — MDR, chargeback fees, refund fees — is disclosed in your Merchant Agreement before you go live. We do not charge "processing fees" on top of MDR.
How long does onboarding take?
Standard merchant applications are reviewed within 1 business day. KYC is processed within 24–72 hours depending on document completeness. Most merchants can start transacting within 5 business days.
Do you support high-risk merchants?
We review applications from merchants in elevated-risk categories on a case-by-case basis. All high-risk accounts require Enhanced Due Diligence and senior management approval. We do not onboard merchants in certain prohibited categories — see our Acceptable Use Policy.